Yup. literally the exact same thing happens to me and I can't figure out how to fix it. I have not downloaded any new games or have done anything different with my system. Just one day, boom, goes black and reverts to desk top. Even if I can reach a new save point, the game will still load near the predator mission. I blame the predator, he's a ****.
Have they gotten back to you with a solution since your reply?
No and neither have they updated my support case. Just seems that we all are going to have to deal with with issue until the next update, just hope that one does not crash the game.
Are you on Windows 8 or Windows 10? Is it happening on both platforms? I'm on Windows 8Originally Posted by sully121 Go to original post
Problem to me
Didn't play the game for a longer time. Today I want to play, it first started a update. Since this I have also the problem: starting the game till I could choose to play my kampagne the game crashes to the desktop.
I don't have the time for checking out all what ubisoft is telling me. I want a game that I can play, when I want to play it!
I have the exact same issue. I arrive at the main menu and the game instantly crashes when any loading starts. Sometimes it crashes too during the videos/text at the launch of the game.
I have also a support case. I did everything (updates/checks of my drivers and computer) the only thing I see all the time in the launcher_log is this
ERROR GameOptionsLoadModel.cpp (55) Game options isn't set for product with uplay id '****'
I've clean installed Uplay twice and the game like 4-5 times on the same drive that is sharing the OS (knowing that the game is 60Go+ I've lost quite some time with downloading)
At the end the support told me that it would be a Windows issue and that I had to go to the microsoft support... for one game on my computer that doesn't work. Because it is indeed the only game on my computer that doesn't work. (PUBG, Ark, Fortnite, The Division,... they work all fine)
I'm really starting to feel like i've thrown my money away for just spending hours trying to figure out what is wrong with this damn game. If one day there's a patch or something that fixes this it would be nice
I'm still in contact with the support if my situation gets better i'll post it here too
MB: ASUS ROG Strix x370-f gaming
CPU: AMD Ryzen 1700X
Cooler: Kraken x62
RAM: Flare X 4x8 GO 3200MHZ
GPU: ROG Strix GTX1080 O11G Gaming
Windows 10, and today my account is messed up cannot even login. Amazing!
Is everyone here using a Ryzen/Threadripper CPU?
I ask because to used play on a Intel CPU and haven not played since I switches to a threadripper. Just booted it up last sunday and I have the same issue as everyone else in this topic. So I switched to my i7 and there I have no problems (Same GPU's)