Game can't launch | Forums

[Lucas_online_ps]

Hello,
i have a problem with the game, everytime i want to launch the game it won't start.
the flash screen pops up it says it is intialising the game, making it ready to start and the moment it wants to sync the trophies it stops.
so i think it has something to do with that. does somebody knows more about?
then i would like to get a reply.

thank you.

[Chinchillahirn]

I have the same problem since a few days. I tried everything to make it work. Tested it even on a new SSD.
Downloaded the game 3 times, Reeinstalled Uplay, tried to verify the files, tried some workaround that are shown on YT.

Nothing is helping, the game is done.

And Ubisoft doesn't care, as always!

Pc Specs:
Win10
GTX 1080 SLI
Core i7 4790k
32GB DDR3 2133

My Pc normaly runs the game in 4k with maxed out Settings, now if i try to start it. Only the small window pops up and closes again.
I also tried to install it on my main SSD Card where Windows and Uplay are located. Didnt help either

[UbiThunderbolt]

Hi Lucas_online_ps!

Please try these general troubleshooting steps, and then these connectivity troubleshooting steps as well.

If you still can't launch the game after that, please visit support.ubi.com for further assistance. Log in and click on "Contact Customer Support" at the bottom of the page. Please describe the problem you're experiencing and what you've already tried to fix it. Our support team will help you out from there. Thanks!

[Chinchillahirn]

UbiThunderbolt, this **** doesent help us. Ubisoft needs to get a patch out to the people. You guys messed something up.

[Phydo]

How many of you having problems are on the Windows 10 Insider Preview? I woke up to version 180202-1400 and every time I try to launch GRW, my system green-screens. (In which case the problem has to do with Windows and not Ubisoft.)

[dediedo]

Have the Same issue this morning, couple of days ago it was al fine and now it wont work anymore...
Can't launch the game it sync's with my save game and then nothing.

[Ubi-Rufus]

If this is happening due to an issue with the cloud sync, could you try starting Uplay in offline mode then trying again to launch the game to see if that helps?

[IamMenyus]

Same problem here, a few days ago discovered that I can't run the game any more, it just does not start, neither online or offline mode; played it a lot before, and haven't changed a thing since.
PC is 100% stable, reinstalling game and updating all drivers to the latest did not help either.

Any ideas?

[oduis]

Having the same problem with Windows Insider 170xx builds: Game greenscreens in win32kfull.sys with SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Guess it is a Windows Beta problem though.
Anyone found workarounds?

[edward_masaki]

Hi I tried your idea but it doesn't work.