1. #1

    Assassin's creed Origin doesn't launch from uplay

    Hello,

    I got a problem with launching the game from uplay. When i press play the button goes from blue to grey to blue again, indicating that it's trying to launch however it never launches fully and so I am unable to play the game. Is there any known fixes to this so i can play this game normally?

    Thanks in advance.
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  2. #2
    Is this the pirated version?
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  3. #3
    Ubi-Keo's Avatar Ubisoft Support Staff
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    Originally Posted by rico12211 Go to original post
    Hello,

    I got a problem with launching the game from uplay. When i press play the button goes from blue to grey to blue again, indicating that it's trying to launch however it never launches fully and so I am unable to play the game. Is there any known fixes to this so i can play this game normally?

    Thanks in advance.
    I would recommend verifying the game files then try again:

    Uplay
    Steam

    If the issue persists please try uninstalling then reinstalling the game.
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  4. #4

    Mine still doesn't work

    I have contacted Ubi Support 3 times about my AC Origins not working. I recently bought it hoping to actually play it but it crashes at launch most of the time but if it doesn't then it waits 5 minutes and then crashes. I need help. I have run it as admin, stopped background apps, verified files, reinstalled it. everything. HELP!!!!!!!!!
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  5. #5
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    Hey Ghosts,

    If you have a support ticket already, can you please submit your DxDiag and MsInfo files for further investigation?
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  6. #6

    Mine still doesn't work

    I have already set up a case and my files are already on it. It goes fine for a bit then the sound stops and it freezes for a second then crashes. Iv'e turned FXAA of but still no good. Is it my PC? This is the only game with problems EVER so I doubt it but idk what to do. Here is my case number so you can look it over. I have 2 so here: 06495787 and 06505832.
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  7. #7

    Assasins creed origins crash

    I have the exact problem followed all the points on fixing it but nothing.
    Reinstall, updates and all the sugested steps.
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  8. #8
    A common problem seems to be if you install the game on a drive that is not your OS drive. I did not have enough space on my OS drive for the game, but moving the sounddata to my C: drive and then symlinking to it launches the game at least.
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  9. #9
    Ubi-Redbeard's Avatar Ubisoft Support Staff
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    For those still experiencing this issue, can you confirm if the game is installed on the same drive as the Uplay client?
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  10. #10
    No. My uplay is not install on the same drive as my games. I also have Assassin's Creed brotherhood and Black Flag. None of the Creed games will launch
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