1. #1

    Fall of an Empire, rise of another - infinite loading screen

    My game is stuck at the end of the sea battle with Aya on her way to Rome. I am left with a black screen and an infinite loading icon on the bottom right of the screen pre the cut scene. Any ideas for a fix - anyone?
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  2. #2
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Hello steveosteo,

    Thank you for reporting this to us.

    What platform is this on? Have you tried, by the time of this post I assume you have, restarting or closing and re-opening the game?

    Thank you
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  3. #3

    Infinite loading report

    I have exactly the same issue, running ACO PC win10 version on nvidia GTX 1080ti. I feel frustrated since it seems to be almost the end of the main quest. Waiting for more informations or maybe a fix method.

    Edit: Looks like restarting uplay fix the issue.
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    I'm glad to hear you were able to resolve the issue, rect0ria.
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  5. #5
    i'm having the same problem too, on PS4. tried restarting the application and restarting my PS4, neither of which worked
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  6. #6
    This is on an XBOX one. I have tried many times to get past this loop. All other parts of the game are locked, however, I can do the ship battle over and over again!
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  7. #7

    Same

    I also have problem on PS4
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  8. #8
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    For users on PS4, can you please try Power Cycling and Rebuild the Database, steps of which can be found here.

    For Xbox One, please make sure you've Power Cycled via the steps here.

    Thank you
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  9. #9

    I already did Power Cycling and Rebuild the Database on PS4

    I already did Power Cycling and Rebuild the Database on PS4.

    still NOT working.

    still the same. I wanna do quest. I wanna do event. I wanna pass this quest because All other parts of the game are locked.
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  10. #10
    waited a day to try again, worked this time
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