During the time Sobek was here last week I claimed the community challenge reward and didn't recieve it, i tried reloading, fast traveling from the new area to egypt and back.I made a support ticket with ubisoft, they said they would get back to me in a few days and it's been a week, nothing yet.Has anyone had this issue and gotten it resolved quickly and or at all?
They told me to do the same, just take a pic of the weapon section where your weapons should be but aren't, like you said you missed the sunslayer sword and the jackal scepter, take a screenshot of those weapon inventories, since that's where the weapons should be.Originally Posted by Carch Go to original post
I live chatted with multiple agents and it's been 8 days, which would you say gets the issue resolved faster? Phone or live chat?Originally Posted by IIxASSASSINxII Go to original post
Honestly, both.Originally Posted by bionico16 Go to original post
I had to chat and call everyday for 10 days to finally get the reward I was owed. I chatted with a guy named Andrew on live chat on the 10th day and he was able to get one of the devs to look at my account and it was fixed within 6 hours of that message. The rest is history.
Are you in North America? I am and i just tried to look for a phone number but apparently they only offer Live chat in my region.....Originally Posted by IIxASSASSINxII Go to original post
Good for you?Originally Posted by sporeboy100 Go to original post