failing to downlad live update Error 2-00003801 | Forums

[darkskull946]

i tried restarting my ps4 i also just bought the marching fire update yesterday to see if that would work but it did not download and now i cant hit x to view it in the ps4 store and i cant get access beyond the contacting server screen and the i get the updating screen but i never moves from zero percent and now i also cant veiw any downloaded content on my ps4 so im at a loss what to do now ...

[RummyZoe]

I've deleted and reinstalled this game because it wasn't downloading on the in game screen and I'm getting frustrated the only foreseeable issue is my grandma's slow 5mb-10mb internet connection, and if I can't play the game because of that I'm gonna be pissed. Fix this game error please.

[UbiGabrinth]

Please restore licenses and the rebuild your PS4's database following the steps in our guide. Try the game between steps.

[HolyRoman1]

Hi
Same problem tried everything
Can it be resolved im really upset and tried all tips
Error 2-00003801

Any help????

[Ubi-Swaggins]

Hey HolyRoman1,

Thank you for reaching out!

The team are aware of this issue and they are actively investigating it.

Apologies for the inconvenience.

[Dunmahglass_]

I mean i paid for early access and this is what i got,, i have wait for this patch for month and this disapointing me (and other)






And i need information if this problem solve

[elderGriffin1.0]

Dunmahglass,
I’m experiencing the same thing and I also paid for the early access.
I’m getting stuck at 30% and never goes past it.

[W0rlde4ter8989]

I seem to be having the same problem everyone else is having I even uninstalled and reinstalled still nothing when would this error the fixed or is it my internet?

[VinnyLAD13131]

I've rebuilt my database, renewed my licenses, even uninstalled and reinstalled the whole 35 gb game, but I still have this issue of the error in downloading live update please do something devs I really want to play the game

[blaboy28]

Dude i have a same problem too, so this is server problem, so we just wait or what?