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  1. #1

    Lost my game save level 45

    lost my game save level 45 and 75hrs of game play, anyone have any idea will or howl I get my game save back??
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  2. #2

    lost progress

    finished game....started dlc last night....came back tonight & it had me start from the beginning of the game but still shows all my achievements etc.........HELP.....microsoft said call y'all.......
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  3. #3
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hello SifuOpman & ELVIS_4_TCB,

    You could try the following to recover your save data:
    • Disconnect your Xbox One from the internet
    • Launch the game
    • Play the first mission in the game, let it save then close the game and return to the dashboard
    • Connect your Xbox One to the internet
    • Launch the game again and if a cloud save is detected you will prompted to use the local save or cloud save, select the cloud save and your previous save may be recovered

    However if these steps do not work then unfortunately your save data is lost and cannot be recovered.

    Thank you
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