1. #1

    Ubisoft Club app on Xbox just stay on first screen

    Hi guys,

    The Ubisoft Club app on Xbox just stay on first screen, never load. I cant play anything.

    If you look on app ratings, you will see this a common problem, lots of people complaining.

    Can you fix it?

    Thanks
    Share this post

  2. #2
    Ubi-KitKoumal's Avatar Community Manager
    Join Date
    Nov 2016
    Location
    @KitKoumal
    Posts
    325
    Hey there Lundeco,

    Have you tried maybe to reach out to our support to get some technical help maybe?

    You can contact them just here.

    Cheers,

    -Kit
    Share this post

  3. #3
    hello,

    yes, i tried, but they always reply with automatic answers, nothing useful.

    its a issue with lots of people. its impossible that Ubisoft dont know about. Just see the app ratings on Microsoft Store: at least 50 people with the same problem, starting on november, and nothing was done about.
    Share this post