Need help installing Heroes of Might & Magic V: Hammers of Fate. | Forums

[bebrs30]

Hi, I hope I'm posting this in the right place.

I purchased the Humble Might & Magic Bundle few years ago and activated them on Uplay but never got around to installing them. I was installing the games today and when I got to Hammers of Fate it kept telling me "Cannot install Heroes of Might & Magic V: Hammers of Fate. Original game not found." when it was, and fully playable. I tried searching the internet but I couldn't really find a solution. If I could get some help with this I would greatly appreciate it.

Thank you!

Same problem here!!!! AND UBISOFT ARENT ADRESSING IT!!!

[Apraxas88]

It's the bloody end of 2020 and it's still not fixed LOL

I found this thread while looking for a way to install my HOF HAHA

Good work UBISOFT! Keep going like this and you will be gone!

BTW I have exactly the same problem!!!

[TRSniper4]

I got my issue fixed, but I had to do what Kaefigseele suggested in post #55. I contacted Ubisoft support, and after a couple of back and forth messages, they added HoF to my copy of HoMM5 as a DLC, rather than as a separate product. Next, I had to let the DLC download. Then I launched hof_launcher in my HoMM5 directory to add the necessary registry keys. The game works fine now.

[Dragon_Dennis]

Hey Ubisoft are you gonna fix my game now, or do I have to contact you like all the others?

[noerr3]

can you provide us with the registry?

[Prinz-Shino]

If you go to the HoMM5 folder in your hard drive there would be a app called Hof_launcher, simply click on that and it creates the registry and files needed to play the game. Took me the best part of 1 hour bashing my head against a wall and resurrecting Albert Einstein to figure it out.
Honestly surprised Ubisoft hasn't made the game do this on launch like most other games but whatever I guess

[bias6969]

I'm bumping this thread, have the same problem, can't contact support, because it doesn't accept emails, because of covid (wtf?) and chat is not available. I need my Hammers of Fate key added to base Heroes V.

[Ubi-Borealis]

Hello there!

Prinz-Shino - Thanks for sharing how you were able to resolve the issue. If you encounter any further trouble, please don't hesitate to reach out!

bias6969 - I'm sorry to hear you've had trouble opening a support ticket. Did you check your regional opening times before starting a live chat? It may be that they were closed at the time you tried to contact us. You can also open a support ticket via Twitter and Facebook.

Thanks!