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  1. #1

    There was a problem authenticating the ownership of this product.

    I am mad as hell,

    So i bought far cry 4 from steam like 2 years ago and didn't play it since, because i had a ****ty laptop back then now i have my new sick gaming rig so i decided to play this game, i completed like half of the game in 2 days and now it doesn't want to let me play it. Everytime i try to launch the game a message pops up saying that it will now bind the game to my account or whatever then it hits me with this **** "There was a problem authenticating the ownership of this product." I've been able to acces the game somehow (i don't know how) once since this ****ery began but i lost all my save files, and since then it doesn't even let me launch it.

    If i made any mistakes i apologize i'm not a native speaker, oh and i don't know if swear words are allowed in here but **** it i'm mad.

    HOW DO I FIX THIS ****
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  2. #2
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    please go to the Support site for your region and open a support ticket, try webchat or
    initiate a phone call direct to support (if available for your region )
    you can find phone number\ support options \ and support hours information @ https://support.ubi.com/en-GB/Contact#en-gb




    no one on this forum can assist you .. your posting on a forum for help from community members .. this forum IS NOT UBISOFT SUPPORT
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  3. #3
    Ubi-Pickles's Avatar Ubisoft Support Staff NCSA
    Join Date
    Dec 2015
    Posts
    802
    Hey there! It is recommend that you contact Ubisoft Support directly as we would need to look into your account to make sure you are logging into the correct account. If you haven't done so already, please submit a ticket at our support site or send Ubisoft Support a message on Facebook or Twitter.
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