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  1. #1

    xbox one x crashes and crashes again since update 1.20

    my xbox one x crashes and crashes again since update 1.20 and my save s deleted i have unistalled the game with all my conten and reinstalled all but the crashes still there the game is unplayable for
    i have over 120 game hours and now i cant play anymore
    all my other games have no problems
    please ubisoft i love this game so much please fix this on xbox one x i will play the dlc next week
    i will start a new game but with this bug i cant play it

    ps: sorry for bad english im from germany
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  2. #2
    UbiScoobyDoobs's Avatar Ubisoft Support Staff
    Join Date
    Oct 2017
    Posts
    130
    Hi, @ScarTonKpilS. We are sorry to hear that your game keeps crashing! We completely understand how frustrating this is. Have you tried clearing your cache? Simply unplug your Xbox One for a few minutes and plug back in. If this doesn't help, we encourage you to create a support ticket and work through some troubleshooting with a technical support agent in your region. Thanks!
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  3. #3
    yes i have clear the cache many times nothing works
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  4. #4
    i have still freezes
    i have clear the cache and unistall all und reinstall nothing works
    all my other games not freeze only assassins creed origins since update 1.20
    before 1.20 i have never crashes in this game
    now its unplayable for me
    i have send a request on the german support no answere
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