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  1. #1

    Uplay is unable to start your download

    "Uplay is unable to start your download. Check that you have an active internet connection and sufficient space on your hard drive then try again."

    The game has already downloaded, it is at 35,89/35,89GB, yet it still wants to download something.
    I have about 150 GB free space and my internet connection is fine.

    I have tried:
    -restarting uplay
    -reinstalling the game
    -restarting my PC
    -lowering bandwidth (in this case, it first says almost there, 1m left, then gives me this message)

    Any idea how to solve this?
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  2. #2
    AKAFootloose's Avatar Member
    Join Date
    Mar 2015
    Location
    USA
    Posts
    459
    Are you running Uplay and FC4 "as administrator"?
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  3. #3
    Yes and yes

    also tried turning of the firewall and lowering the bandwidth to the lowest setting, in that case it starts downloading, does it for some time at few kb/s then gives the same error
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  4. #4
    Butcherbird59's Avatar Senior Member
    Join Date
    Jan 2013
    Location
    Brisbane Australia
    Posts
    1,228
    There is a problem with Uplay - file repair/ locate files in an endless loop once you dare to repair coz Uplay always finds corruptions. Only option out of this mess is having a good game backup hence delete the original game and copy back from backup. Only then Play works again.

    Why ubi does not care, dunno!?
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  5. #5
    Well I just bought the game and tried to download for the first time, so I don't have any backup...


    I even downloaded the game with the bandwith limited to 2MB (yes, the whole 36gb), the only difference is that at the end of download I didn't get this message, it just stayed at "Downloading...99%", with 0B/s download speed for hours. pressed pause/resume a few times, nothing happened, put my pc to sleep, started it again this morning and got the same error
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  6. #6
    Best solution so far:
    Replaced "uplay_r1_loader64.dll" with a cracked one...
    Played a few hours, works fine so far.

    Since this was I can only play in online mode, I litarally only purchased the game so I can download it through uplay instead of torrents.
    GGWP Ubisoft&Uplay
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  7. #7
    UbiThunderbolt's Avatar Ubisoft Support Staff
    Join Date
    Dec 2016
    Posts
    115
    Hi lepsek!

    I'm sorry to hear you're having problems installing Far Cry 4. For assistance with this problem, please reach out to our technical team at support.ubi.com. Login and scroll down to the bottom of the page to find the "Contact Customer Support" button. Please provide a small description of the issue and what you have already tried. Our technical support team will help you out from there. Thanks!
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  8. #8
    Did that, got told to try running Uplay as admin
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  9. #9

    Ps4 instalacion

    hello I have problem instalacion I am at 33% stopet 63 % 8 ores
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  10. #10
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hey beni89111. If you are having download issues on your PS4, we recommend the following steps. If you are still having issues, we recommend contacting Playstation support regarding download issues. Hope this helps
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