Over a month and credits not showing up | Forums

[RobHusky]

Its been a month now since I bought the $20 and I submitted a ticket on the third of this month but almost another week later I have heard nothing from support. I don't know what to do by this point but I shouldn't have to wait a month for credits to show up in my account.

Case Number: 05679957
Case Submit Date: Jan 3 2018

[GAP_Computer]

Its been a month now since I bought the $20 and I submitted a ticket on the third of this month but almost another week later I have heard nothing from support. I don't know what to do by this point but I shouldn't have to wait a month for credits to show up in my account.

Case Number: 05679957
Case Submit Date: Jan 3 2018

instead of create or update the case use chat, they must fix the issue asap Support , remember use Chat

[RobHusky]

Thank you. The first time I used the chat it wasn't working. Attempting again.

[Ubi-Redbeard]

Hey Boss6667,

Did you have the credits added to your account?