1. #1

    Unlimited problem ps4

    We have a 3 month free period but it never works. Like 3 times we manage to get it to work with all Songs . Im not going to pay for it after this 3 month if doesn't work... And yes my ps4 is online but it doesn't help. Do you have big serverproblem.
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  2. #2
    Ubi-KitKoumal's Avatar Community Manager
    Join Date
    Nov 2016
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    @KitKoumal
    Posts
    325
    Hello nfaavh!

    Sorry to hear you're facing issues with JD Unlimited, you can see here we posted an annoucement concerning the yeasterday. If you still experience connectivities issues with our servers and with JD Unlimited, please feel free to reach out to our support just here.

    Cheers,

    -Kit
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  3. #3

    Just Dance Unlimited on PS4 doesn't work

    Hi, my JDUnlimited suscription ended like 3 months ago, when that happened, i wanted to buy another one, i went to my game and of course, all the songs were locked, when I selected one of them, they say I need a new susciption, and they linked me to the PSStore, here comes the problem. When I'm on PSStore, it says, "The content is not available" or something like that, i'm spanish, so idk if that is the exact message. Well, i tryed many many maaaaany times and nothing worked. Then i tryed to type directly on the Store, "Just Dance Unlimited 12 months" and I bought it. :S $28.99 for the trash. Then i go to my game and... Nothing happened, i waited one entire day, nothing, two days, and nothing. Then I opened PSStore for the second time and exactly at that moment i recieved an e-mail saying that i bought ANOTHER suscription. Yes, almost $60 for the trash again. I tryed A LOT to contact to Ubisoft and PS4, but they said bc i'm from Peru, LatinAmerica, they can't help me.
    I went to my PS Account, and it says i bought a susciption for Just Dance 2016. Seriously? It's clear that JDU is for all games, not only for 2016.
    Someone can help me?
    I don't think so
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  4. #4
    Ubi-Lucipus's Avatar Community Manager
    Join Date
    Jun 2018
    Posts
    3,467
    Welcome Alvaro, I am sorry to hear you've experienced this problem with the JD Unlimited.

    Please reach out to our Support which can check your status and assist you further
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