1. #1

    Just dance unlimited not working (For NS)

    I have already played lots of songs on Just Dance 2018 (Nintendo Switch),
    but it still shows me that go "Subscribe",
    when I connect to Nintendo E-shop
    i can see on the left side , it said Valid until : 04/06/2018 21:47

    However, I still couldn't play unlimited , keep telling me "subscribe"
    I am really confused , please give some advice or solution .
    Thanks!
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  2. #2

    reply

    I am also having JD Unlimited as well as general Internet Connectivity issues on the Switch. RIGHT after purchasing Unlimited.

    Twitter and Support forums state that all connection issues are resolved. This isn't the case.
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  3. #3
    Today there is a temporary (most likely) problem with the Ubisoft servers (at least for Just Dance) that is affecting all platforms (not just the Switch). I checked a few moments ago and there were 9 dancers on the world dance floor, when ordinarily there are hundreds of dancers on the dance floor in the early afternoon (US time) on the weekend. This is an indication that the problem is with the Ubisoft servers.

    I've danced frequently for the past couple of years, and it's very rare the the Ubisoft server has a problem that kicks everyone offline, but it can happen once every few months or so. Usually, it's a matter of hours (or less) before the issue is resolved (rarely it takes somewhat longer). Neither Unlimited nor the World Dance Floor will be available (or at least function properly) until the issue is resolved.
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  4. #4
    I do understand that these issues happen, but shouldn't Ubisoft AT LEAST issue a statement explaining what is happening along with an ETA on when will this be solved?
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  5. #5

    Back working now after 24 hours down

    I just finally was able to get on the world tour for one song then the server disconnected as I get good score. So it’s still having connection issues.
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  6. #6
    I was lucky. I got on the dance floor and danced to 9 songs without issue. But after I took a two-minute break, I was unable to get back in (after repeated tries; I even tried restarting my console with no luck).

    Since it was working well for a while, it appears that they are working on the problem. Perhaps it will be on and off for a while until it's completely ready. The last time I had trouble was back in early November, and after it started working, it worked very well for me until now. In fact, the last time this happened it resolved some connectivity issues that I had noticed prior to that. A few players had reported connectivity issues on this forum in recent days, so perhaps it is down to address that (or maybe something else).

    When it happened in November, there had been a message on the Ubisoft server describing it. Whether or not they do this may depend on various factors. Perhaps sometimes they expect the problem to be resolved quickly, but it winds up taking longer...
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  7. #7
    Ubi-KitKoumal's Avatar Community Manager
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    Hello there everyone!

    We're very sorry for the issue, you can see here we posted an annoucement concerning the problem. If you still experience issues with JD Unlimited, please feel free t reach out to our support just here.

    Cheers,

    -Kit
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