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Junior Member
Stuck in Bebe’s room
Been playing the game for a little bit, and I’m upstairs in Bebe’s room. I just took a photo with Wendy, and now none of my controls work. I’m stuck in the room, and I can’t use any control except the map.
Not sure if this is a technical issue? I can’t find any info on it.
Any help is appreciated
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Ubisoft Support Staff
Hi there. This may be an issues with frame rate. See if updating your graphics drivers help. If it persists, try going into your Graphics Card's control panel and setting a cap on the FPS in the game.
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Junior Member
Same exact thing just happened to me playing on the ps4 pro.
Noticed quite a bit of other buggy moments in the game like lagging during battles too.
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Junior Member
I am having the same issue, but on the PS4 and in Raisins. I am about to have to reset after more than an hour of not saving. Really should be an autosave for this game. There is no excuse in this day and age for excluding a feature like this.
Don't want to sound like an internet grouch though so I will say that the game is more than fun and I am more than willing to play through the last hour again and see what puzzles i missed going a different route to my objective. I will also save more often.
*Edit*
I just found out that there is a hidden autosave file. It just does not show on the load screen. It will load when using continue. Saved me from a 1 hour replay to only about 5 mins.
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Junior Member
Same issue
I just bought what I think is a newer version for Xbox one that has this game with the year pass for dlc and even last game for a great price.
Steelbook edition.
Anyways I got the same Bebe room issue. Got one selfie and then lost all controls. I even turn off my console and I start back up in the same spot. It seems to have a really good autosave compared to what I heard other complaints about before.
Any idea how on the console I can escape this other then trying to delete the game from my console completely and starting all over again?
Thanks.
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Ubisoft Support Staff
Hello everyone, I'm sorry to hear that you are having issues with becoming stuck in-game.
In the first instance, I'd recommend completing our basic troubleshooting steps for your respective platform, which I've linked to below:
- PC Basic Troubleshooting
- PlayStation 4 Basic Troubleshooting
- Xbox One Basic Troubleshooting
- Nintendo Switch Basic Troubleshooting
If the issue is linked to a specific point of the game, if possible, I'd recommend trying to reload an older save game / use an older save file, and attempting to progress forward in the game again. If the issue once again persists at that point, please let us know, and provide images / short video clips of the area in which you are stuck for us to take a look at. Thank you!
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Junior Member
Bebes room bug
I just bought this from nintendo online on the switch and have the same issue. Got the selfie with wendy and then lose all controls. Im seeing this issue was discussed in 2019. Well its 2022 and id really have hoped this would have been patched
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Ubisoft Support Staff
Hello Brian.Cottrell, thanks for getting in touch and welcome to the South Park forums.
Our QA testers were never able to replicate this bug at the time it was reported and form looking into this, we never received any video clips of this issue itself, to conduct a thorough investigation. Regrettably as its stands, we were never able to patch this bug in-game.
As previously advised, please follow through with the troubleshooting given for your Switch platform above, to see if this can resolve this bug. Should all of these steps not work, we can only recommend loading a previous save or starting a new one and keeping a backup save on the cloud or external storage device.