1. #1

    Star Trek Bridge Crew won't detect Mic

    I've been wanting to play this game forever but didn't have a VR headset

    Then you patch for non-VR

    I can't get the game to detect my Microphone on my Razer Kraken.

    I've renamed the Mic in the recording devices to 'microphone' and disabled 'exclusive' in the advanced properties, disabled all other devices, I've set Bridge Crew to start as administrator and I've re-installed Razer Synapse, and it still won't detect my mic

    Why the heck do you not give us the option to not use the in-game voice chat? The group I play with all play on PC and we use TeamSpeak.

    Please for the love of the Great Bird of the Galaxy, give us that option, please.
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  2. #2
    UbiScoobyDoobs's Avatar Ubisoft Support Staff
    Join Date
    Oct 2017
    Posts
    130
    Hi, @tehaceman67! Thanks for reporting this issue to us. We sincerely apologize for any inconvenience this may have caused you. Please know that it has been reported up to the development team for further review. Any changes or updates will be announced in the game's official forums. Thanks for your patience and once again we sincerely apologize!
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  3. #3
    We've really missed not having you on the bridge because of the microphone issues, theaceman67. It's dumb when we can't get everyone into matches over the game not recognizing a microphone.

    The game is all about coordination and we can't do that if we don't have the option to use outside communication services when playing with friends, Ubisoft. I hope this gets resolved ASAP.
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  4. #4

    Any resolution to this mic issue

    I have a Razor Kraken and can not get the game to work with it. I can not play the damn game and getting really upset since I talked others into buying it with me.
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  5. #5
    Same issue with Ps4 you cant use chatrooms or teamspeak, just the ingame comms.
    Rebooting fixes the Ps4 issue.
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  6. #6

    same problem here

    I'm having the same problem with my Vive.
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  7. #7
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey guys, please create a ticket about this issue.
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  8. #8

    USB-Microphone

    Finally I solved the microphone issue by buying an USB-headset.

    The game doesn't like the standard mic-inputs on my PC.
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  9. #9
    Same problem here.... This "bug" is known for about one year... why is there a patch to fix this?
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  10. #10
    Same issue here. X-fi titanium , Win10. There are multiple problems with audio. 1. the mic doesn't work. 2. the NPC dialogue plays too fast, making them sound like chipmunks. USB headset fixes the issues, as it bypasses the PCI-E sound card.
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