1. #1

    Just Dance Unlimited trial won't work

    Hi!

    I haven't gained access to JDU since i've bought JD2018 through the switch e-shop on January 1.
    Whenever I try to play an unlimited song it asks me if I'd like to subscribe.
    I've already submitted the problem to ubi's support but haven't got an answer so far, case number 05671535.
    Has anyone had the same problem?

    Thanks
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  2. #2
    UbiFrostX's Avatar Community Staff
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    Dec 2017
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    Greetings I understand that you are having difficulties with JDU. You already connected online with your switch account since you already bought it on the eshop. Have you completed the four song requirement to active the JDU? Also you can enter the JD Kids mode and access JDU through there.
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  3. #3
    Thank you for the tips, but...

    Yes, I have both unlocked unlimited and tried to access JDU though kids mode. Unfortunately neither way worked
    I've also deleted the game save and started all over again to no success.
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  4. #4
    UbiFrostX's Avatar Community Staff
    Join Date
    Dec 2017
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    519
    I'm sorry that's not working for you still I know you put in your case # so i will move this thread to the technical support thread and i'm more than confident that they will definitely be able to assist you more than. I will do what I can on my part and will come back to this thread to follow up.
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