Junior Member
Never set up 2-way authentication (was never asked to) and now I'm locked out of my account. Need someone from Ubisoft to email me the recovery codes or start refunding me for all of the ubisoft games I own.
Senior Member
If you log into the club.ubisoft.com page, you can log all the way in without 2step verifying.
From there go back and open another tab for ubi support, it should see you logged in on an other tab and transfer the login to get support open to make a ticket/chat. it can take a wile before someone from ubi answer to your post, best luck
