trials frontier can’t save over Ubisoft data | Forums

[garrettmoore796]

So, I forgot I had an account with Ubisoft in which I had saved on my Facebook awhile back. I have restarted playing and payed money/ spent more time this time around and when I tried to connect it to my Ubisoft account it asked me to delete my device data and choose the online data which is not what I want to do. Now every time I open the game that sync data screen pops up instantly and asks me to choose my device data and only allows me to choose the online data. I have not chosen it because I know that my device data will be lost.
Can I delete my online data somehow? Will that solve the issue?
Any suggestions would be appreciated as I cannot play at all now.
Thanks!

[UbiChrisMANG]

Hi garrettmoore796, welcome! Our Support team might be able to help with this. I will also move this thread to the Trials forums and leave a redirect here on M+R:KB for a few days so that you may still find the thread easily.

You can reach Support here:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
https://www.facebook.com/UbisoftSupport/
https://twitter.com/UbisoftSupport