I ran in to this bug just now too. I played Summoner's War for around 1100 gems and when I finished the requirement (beat faimon volcano) it didn't give the reward. Opened a ticket for support after 24h and haven't heard anything from them.
I can't say I'm not surprised, though.
Wow they finally replied to me and got the ball rolling. I sent a proof screenshot and after a few more emails I got my reward. I wasn't even expecting them to reply but I'm glad it got taken care of.
I just completed a ad from tapjoy, but when I went to their site to click on submit a support ticket it was not there.I have no idea who to contact for this, does anyone know?
@CaptainWeelie, I have the same issue.
My ticket # 08362808.
To my astonishment, the appointed representative said there is nothing he can do.
Is this really how ubisoft treats its users???
Unfortunately, yes.Originally Posted by kirilye Go to original post