This has been an ongoing issue for ages!...never gets fixed and going through the reimburse process to get credited for watching a bloody video for 1 gem is an absolute joke!...how about you just fix the rewards option or totally remove it from the game!...I have sat through so many videos and got absolutely no gems its beyond laughable!. FIX IT!!!!
I’ve sent a missing gems ticket to support and heard nothing back from them yet unfortunately.
@Bonxy & alexmacdek, please share your support ticket numbers with me, I'll look into the matter![]()
@Bonxy & alexmacdek, please share your support ticket numbers with me, I'll look into the matter![]()
New update 5.7.1, same bug Here is the video
Tapjoy hasn't been paying out rewards for well over 2 years. It seemed to break on iOS when iOS 9 came out. There is an extra redirect that 9 added to go from a game to the browser. It is that extra redirect (it asks for permission to allow the switch to the browser) that seems to have broken it.
I have no idea why the tapjoy rewards are still in the game. They simply don't work on iOS. Prior to iOS 9 I was about 90% successful in getting the tapjoy rewards.
Tapjoy quit working for me in Oct. 2016, just as I was trying to claim a 2200 gem reward. Never did get anywhere with that complaint. Tapjoy hasn't worked since...until now.
After Dakar Rally started, I was actually successful watching some videos and even with a small "read an article" reward. But it's now gone back to no rewards. Using a 2017 iPad.
@CaptainWeelie: Tapjoy Request [Case 10496199]
contacted them, sent the screenshot, they never replied back...
New version 5.8.4 same bug Video posted hereOriginally Posted by alexmacdek Go to original post
xUBILYNXrLIARSx & alexmacdek – sorry for the delay and the trouble.
I’m in touch with the Support team to get your issue resolved.
Regardless of their reply, I’ll make sure you get your Gems.
xUBILYNXrLIARSx & alexmacdek – sorry for the delay and the trouble.
I’m in touch with the Support team to get your issue resolved.
Regardless of their reply, I’ll make sure you get your Gems.