I have same problem qith this config:
CPU - Amd ryzen 5 1600 3.4 Ghz
RAM - CORSAIR 2x4GB DDR4 3200
MB - MSI B350m Mortar
GPU - RX 580 4GB OC Sapphire nitro +
HDD 1TB
It's been a week and I've yet to receive a reply from the support.
after 4 days they close your case, you have to reopen it, i will recommend to use chat instead of the other options, so go to support update your case and start the chat, good luckOriginally Posted by Ikkipooh Go to original post
But my ticket is still open and I see the option to close my case.