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  1. #1

    Content Not Unlocking - Ghost Recon Future Soldier

    I'm not 100% sure that there is a format or anything to this, but I mean.... Hopefully you can help?


    I've been playing Wildlands for a while now, and it was, rather IS a lot of fun. So I've taken interest to the skins and costumes....

    Anyways, I recently bought Future Soldier, mainly for the new costume... But I would also enjoy the campaign, that is where my problem lays. I have beaten the first mission and then quit, to make sure the Wildlands content was unlocked. I bought both games through steam, and activated them on UPlay... Using steam as a launching program. I went to check on the costume and it wasn't appearing, waiting a couple hours and well... here I am. I can do a screenshot and videos but since it's digital I'm sure you can check my profile for it? If not ask me for some more validation and I'll try my best to provide.

    https://imgur.com/a/yHnSa
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
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    7,279
    Hey there,

    I have manually unlocked the gear for you now.

    Can you confirm if this is showing in your account?

    Thanks.
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  3. #3

    Yes, it has worked

    The weapon skin is unlocked and so is the patch and costume, thanks for the help!
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  4. #4
    Same problem.

    I own Ghost Recon Future Soldier and Assassins Creed Black Flag but I can't unlock the two packages. :-/
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  5. #5
    Since I can't edit my post (Or I can't find the option for it):

    Proof that I own the games:

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  6. #6
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey GamingCode,

    I can see you own the games on your account but you haven't ran and played them yet.

    Can you do this and get back to me with the results?

    Thanks!
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  7. #7
    This was not correct. I already played Ghost Recon Future Soldier. At the time you wrote your post, I played the game for like 30 minutes. Now I played it for like 2 hours, but it changed nothing.
    I also started Assassins Creed and played it for a while, but I have no intention to play it further since I want to play the Assassins Creed games in the chronological order.

    But nevertheless - Both games played, nothing changed in ubisoft club nor can I unlock the pack :-/
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  8. #8
    Hey @Ubi-Redbeard I have the same issue, i contacted support its more than week now, but no one touched me. I recently bought Future Soldier, also mainly for costume, also im playing campaign, but my game still looks as i do not own it, i cant unlock Future Soldier costume and also cant achieve any collectibles from Future Soldier. can u please look at this and help?

    images:

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  9. #9
    So....

    Assassins Creed paket worked finally.
    But since I can't get any archivements in Ghost Recon Future Soldier, I don't get the paket. Would be nice if you could unlock it manuelly.
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  10. #10
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey guys,

    The packs and content should be showing in all of your games now.

    Can you please get back to me and let me know if you are still missing the packs?

    Thanks.
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