Hi can i ask why my just dance 2018 does not have just dance unlimited free for 90 days. I just bought it yesterday and played 10 songs jusy to unlock the unlimited feature. But it says i need to subscribe to access the just dance unlimited. Can you help me im using ps4.
Greetings mcjane27!
We apologize for the inconvenience you are experiencing with Unlimited free trial. Have you tried creating your PSN account and connecting the internet? If you have done so already your next step is to launch Just Dance mode in Just Dance 2018, complete four songs from the choices shown to unlock the trial you are seeking. Another way to obtain your trial is to enter the game through Kids mode and click on the Just Dance Unlimited icon. Please let us know if this continues to be an issue for you!!![]()
[SIZE=6]I am experiencing the same issue on the Xbox 1. At first it unlocked the feature that said we got the 90 day trial and it let us play a few of the unlimited songs. Then a when we went to choose a different song it said subscribe for all the unlimited songs. I started to think we had read something wrong. My daughter convinced me we had to sign up for a subscription so I went to subscribe on xbox live for a month and paid the 3.99 and still it wouldn't let us. Though I was charged!!! A few minutes later it let us play unlimited songs for a song or 2 and then we were back to not being able to. A week has passed and still we are not able to.I don't know what to do? All of our other games and stuff is streaming just fine so I don't know what to make of this. Help!
Yes please follow this link to our customer support so you can open a ticket and provide the team with the proper information. We do apologize for the inconvenience and make sure we help solve this issue. Thank you.