1. #1

    connectivity problem with just dance 2018 controller app on ps4

    Hello,

    I am having problems to connect my samsung galaxy phone with the just dance 2018 controller app to my ps4. They are both on the same network but can not connect to each other. Why is thata?? any body has any suggestions? I appreciate it.
    Share this post

  2. #2
    UbiFrostX's Avatar Community Staff
    Join Date
    Dec 2017
    Posts
    519
    Greetings remremssuzy!

    Are you still experiencing issues with the app? If so please check out our FAQ
    for suggestions on how to connect your Samsung phone to the just dance app for your PS4!
    Share this post

  3. #3

    Same issue

    Hi,
    I am facing the same issue.
    And yes I have followed each and every instruction mentioned on how to connect your phone with console.
    Console-Ps4
    Phone-Oneplus5t


    Can you please look into the matter and resolve the matter fast many people are facing the same issue.

    Thanks
    Share this post

  4. #4
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
    Posts
    16,574
    Hi shashish,

    Could you please get in touch with our Support Team so they can troubleshoot this with you?

    Thank you
    Share this post

  5. #5

    5se controller problem

    the game took almost 5 months. I have a connection problem between my phone and my ps4 since the day I bought it. iphone 5se app store dn controller i have connected through the same network but i always get it from my phone, i am just dancing from just dance kids and ı have very little problem in the world. all my updates have been made
    Share this post

  6. #6
    UbiBlack_Widow9's Avatar Community Representative
    Join Date
    Apr 2007
    Location
    U.S.
    Posts
    16,574
    Originally Posted by guest-lznSblJ5 Go to original post
    the game took almost 5 months. I have a connection problem between my phone and my ps4 since the day I bought it. iphone 5se app store dn controller i have connected through the same network but i always get it from my phone, i am just dancing from just dance kids and ı have very little problem in the world. all my updates have been made
    Hello and welcome to the Forums,

    It looks like your phone is not in the list of compatible devices. This could be the issue but if you continue to have trouble, please do reach out to our Support Team to see if they can assist you.

    Thanks
    Share this post