[PC]I almost can't play this game after sanson 4 update | Forums

[LaCK_rukatyan]

My fps is quite low,sometimes I will be kicked out the game because of the fps,I also can't get into any 4v4 games,even fight with AI,it's always the error "60000118".This problem started after the sanson4 update.When I get into a duel,I choose a hero,usually it needs a lot of time to load,and when I get into a map,it also needs a lot of time to load,sometimes the character can't be seen.Before the season 4 I haven't met this problem,I hope this problem be fixed at once,please,I have waited for almost 2 weeks.
This is my computer:
AUSU N551ZU LAPTOP
CPU AMD FX-7600P Radeon R7, 12 Compute Cores 4C+8G
Graphics 1、AMD Radeon R9 M280X
2、AMD Radeon(TM) R7 Graphics
Hard disk HGST HTS 541010A9E680 SATA Disk Device (1.0TB)
network disk 1、Realtek PCIe GBE Family Controller
2、Intel(R) Dual Band Wireless-N 7260
sound card 1、AMD High Definition Audio Device
2、Realtek High Definition Audio
montior AUO:ed36 1920x1080
Windows 7 64
Can you help me?I almost can't play fh,please.

[Ubi-Redbeard]

Hey there,

Although you may be able to play the game, we do not officially support laptops.

Can you please create a case on the support website and submit your DxDiag and MsInfo files for further investigation.

Thanks!