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  1. #1
    Madrr's Avatar Junior Member
    Join Date
    Dec 2017
    Posts
    24

    Crash/loading

    As of a few days now I can't play for more then 10mins before I end up in a loading/crash where I can move the camera around and enter the menus while Bayek is frozen in time

    Am I the only one having this issue and how do I fix it?
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  2. #2
    UbiQuB3's Avatar Community Manager
    Join Date
    Sep 2015
    Location
    Newcastle, UK
    Posts
    2,445
    Hey,

    Could you please get in touch with our customer support team? Be sure to include your dxdiag and msinfo files in the ticket.

    Thanks
    Dom
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  3. #3
    Madrr's Avatar Junior Member
    Join Date
    Dec 2017
    Posts
    24
    Originally Posted by Ubi-QuB3 Go to original post
    Hey,

    Could you please get in touch with our customer support team? Be sure to include your dxdiag and msinfo files in the ticket.

    Thanks
    Dom
    I play on Xbox. How do I get the info you are talking about?
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