🛈 Announcement
Greetings! Assassin's Creed forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    Red screen crash while playing

    Hello everyone,

    My game crashes while playin and appears a red screen and after that the pc resets.

    Temps and voltages are fine. It only happens in ACO.

    Don´t know what to check.
     2 people found this helpful
    Share this post

  2. #2
    tyhh's Avatar Junior Member
    Join Date
    Dec 2017
    Posts
    4
    Same here.Red screen appeared yesterday and reset my pc. I was also having ubisoft crash problems but not frequently. But this red screen scared me. Or does the game heat our AMD GPUs too much ? I checked the heat also but it was as usual ( 74 - 75 degrees)
    Share this post

  3. #3
    UbiquitousLuke's Avatar Ubisoft Staff
    Join Date
    Sep 2017
    Posts
    125
    Hey jota_kinabalu, thanks for reaching out about this; we're sorry to hear you're having this crashing experience. You will want to start by double checking your system specifications against our system requirements for ACO before performing a cache clear by deleting browser data and cookies; running another browser has also been known to help. You can exhaust all the typical sources of performance issues by utilizing the steps listed on our general PC troubleshooting FAQ and by performing a re-installation of the game. The last step will be to go through each step of our ACO performance FAQ to resolve any major performance issues you may be suffering. Ultimately, if you are finding none of this resolves the matter for you, you will want to look deeper with an agent of ours by creating a ticket with our support team. Best of luck and happy gaming!
    Share this post

  4. #4
    Same thing here Ubisoft! Are you going to do something about it? one month already without playing the game!
     1 people found this helpful
    Share this post