Firewall Ports for PVP? | Forums

[guest-YBMkwa0O]

Hello,

i tried the search but I got no results.

since a short time I cant play PVP anymore. I can start the game but when I want to play PVP the following error occurs:

Searching for opponent -> could not connect to matchmaking

on mobile data it works but it drains the data and it is not stable so it would awesome if it works again over wifi.

Thank you

[UbiDomZ]

Hello! Are you playing on a rooted or jailbroken device? This can also be an issue if you're using a VPN.

[guest-YBMkwa0O]

Hello, thanks for your answer. I play on original android, no custom firmware.
I tried today a second wifi and the error occurs also.
On a third wifi it works.
no VPN connections are active.
Guess there is a protocol or port which must be activated?
the strange is, it worked some days ago, but no changes were made. so it must be a problem from an update or change of the game?

[UbiDomZ]

That's definitely unusual! Could you provide me with your in-game name, device, and operating system so I can look into this further? In the meantime, you can also try contacting Ubisoft Customer Support for help with this issue. They can be reached at http://support.ubi.com/.

[guest-YBMkwa0O]

That's definitely unusual! Could you provide me with your in-game name, device, and operating system so I can look into this further? In the meantime, you can also try contacting Ubisoft Customer Support for help with this issue. They can be reached at http://support.ubi.com/.

Hello, thank you for your answer.

My ingame name is: Majorinestotch (over google play)
Device: Xiaomi Mi 6
OS: 7.1.1 NMF26X