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  1. #1
    Nakatomi_Uk's Avatar Junior Member
    Join Date
    May 2006
    Location
    Uk
    Posts
    20

    Downloading Issues - We'll Try Restore Connection Rubbish

    I have tried for days to download The Division and The Crew but every time I do my download just starts and 5 mins later it stops completely I have port forwarded the Uplay Launcher through my router I have added Uplay to my Windows Firewall and IT STILL ******** STOPS DOWNLOADING I am starting to tear my hair out because I do not know why it is doing this. I can download through my PS4, STEAM, ORIGIN, PS3, Blizzard App and yet UPLAY I can't download anything it's stupid WTF is going on.,
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  2. #2
    I cant event donwload anything 0 k/s ... for 4 days
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  3. #3
    ubi--unicorn's Avatar Ubisoft Support Staff
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    Mar 2017
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    9,511
    Hey guys, if you are experiencing issues downloading content through Uplay, please try these steps. If those steps do not help, please let support know by creating a ticket with MSINFO and DXDIAG files so we can look into this further. Thanks guys!
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  4. #4
    Nakatomi_Uk's Avatar Junior Member
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    May 2006
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    Uk
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    20
    I have done those I have created a ticket and all they have done is suggest I do the same thing even though first post I said I did the tech steps

    I have done

    Steps in that link
    port forwarded
    update drivers
    updated win 7
    enabled pass through windows firewall
    stopped anti virus and spyware scanners
    checked procy setting even when I am not one

    I have even changed to my old wifi card over my Ethernet cable and it still gives me the message and still quits after so long yet STEAM, Origin and Blizzard let me download fine I can even play any other online game except Ubisoft games.
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  5. #5
    Yea Ubisoft is gone taking a dump atm, Doesnt seem like we are gonna get support for this.
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  6. #6

    How come Ubi has become so full of bugs and slow? Better do NOT use any Ubi Services,

    Originally Posted by ubisofttofu Go to original post
    Hey guys, if you are experiencing issues downloading content through Uplay, please try these steps. If those steps do not help, please let support know by creating a ticket with MSINFO and DXDIAG files so we can look into this further. Thanks guys!
    you WiLL get a ban
    The following errors occurred with your submission

    The string you entered for the image verification did not match what was displayed.
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