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  1. #1

    Crashing when exiting safe house

    I have had this issue with 1.8 that game just closes when I start to exit from safe house. It happens 1 out of 10 times in DZ (even in Survival).
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  2. #2
    Ubi-Johan's Avatar Community Developer
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    Oct 2016
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    Hey,

    Have you tried to verify your game files?

    If that wouldn't work, could you see if clearing your config folder helps.

    To do so you need to go to documents folder where they are saved. This is normally found here:

    C:\Users\*PC NAME*\Documents\My Games\Tom Clancy's The Division

    You can delete every file besides "user.bindings". All these files will be remade the next time you start the game.

    / Johan
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  3. #3

    InGame crash

    I did buy the game like 2 days ago, and when I try to shoot a NPC, or do a hostage rescue mision, not the case, but it crashes ingame without any reminder from ubisoft. Please help xD.
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  4. #4
    Originally Posted by Maximilian134 Go to original post
    I did buy the game like 2 days ago, and when I try to shoot a NPC, or do a hostage rescue mision, not the case, but it crashes ingame without any reminder from ubisoft. Please help xD.
    Overclock?
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  5. #5
    Originally Posted by Ubi-Johan Go to original post
    Hey,

    Have you tried to verify your game files?

    If that wouldn't work, could you see if clearing your config folder helps.

    To do so you need to go to documents folder where they are saved. This is normally found here:

    C:\Users\*PC NAME*\Documents\My Games\Tom Clancy's The Division

    You can delete every file besides "user.bindings". All these files will be remade the next time you start the game.

    / Johan
    Haven't had it since last server maintenance.
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  6. #6

    No ideea.

    I think it`s not about overclock, my GPU is on default settings, neither my CPU is overclocking
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