🛈 Announcement
Greetings! Ubisoft Connect forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Ubisof is currently not available.

    Hello for 4 days I can not sign up for my account. Ubisof is currently not available. ???
    Share this post

  2. #2
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hi there! Sorry to hear that. I recommend trying these steps to see if you are able to connect. You can also try uninstalling and reinstalling the Uplay client. If that does not solve your issue, could you please make a ticket with a screenshot of your port forwarding? Thanks!
    Share this post

  3. #3
    Originally Posted by UbiSailorScout Go to original post
    Hi there! Sorry to hear that. I recommend trying these steps to see if you are able to connect. You can also try uninstalling and reinstalling the Uplay client. If that does not solve your issue, could you please make a ticket with a screenshot of your port forwarding? Thanks!

    I agree with the above poster. Ubisoft website is totally unavailable to login. I can login into the forum but not there. I try the support page and below is what I get;

    ------------------------------------------------------------------

    Page url; https://support.ubi.com/Error/Index?...Error/NotFound

    Server Error in '/' Application.
    Runtime Error
    Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

    ----------------------------------------------------------------

    Therefore, I can not open a ticket, further more, below the login for the main page, after it does nothing, keeps showing this in red; Login error!

    As I was looking to download the free Call of War game, and before I tried to log into the website for this game, I reset my password, and that worked fine and then the above just kept on happening?

    Do advise what is going on??

    Regards
    Share this post

  4. #4
    Cannot log in to uplay, The ubisdoft account page is in french and there are no clickable items on the site(cannot change pw or anything else). Steam works perfectly, why are you not using that instead?
    Share this post

  5. #5
    still cannot log into Uplay.
    Share this post

  6. #6
    still cannot log into Uplay. how many more years is it going to take you to fix this?
    Share this post