Constant freezing/fps drops inside menus and in gameplay since patch 1.15. | Forums

[MahtiFi]

Because of constant freezes/framee drops, the game has been unplayable for me since patch 1.15 hit two weeks ago. The freezes/fps drops last usually around 1-2 seconds and fps is around 1-10 fps during these times. They happen constantly in both menus and in gameplay.

This happens in menus every 2-10 seconds and happens in every menu I have tried this far (main menu, hero customization, between match screens etc.). This doesn't make the game unplayable but it has been literally so bad that I have been unable to choose a new Order between 2 matches because time run out before I could choose an option.

In gameplay the drops happen all the time (every 1-10 seconds) but most severely in the beginning and ending cutscenes and during any combat. In combat it is often so severe I can't even try to block a single hit before they land on me and I'm dead before the game starts to push frames in any regular interval.

I haven't had any performance issues before this (played since the beta) and I have been running the same setup the whole time. My setup is a desktop PC with Intel i7-3770 CPU, Geforce GTX 1080 GPU and 16 GB 1600 Hz DDR3 RAM. Windows 10 is set to best performance mode in the power settings (like always) and game DVR function is turned off.

I'm running the game on a G-sync monitor with G-sync on in fullscreen mode. This is NOT a laptop or V-sync issue, like you (Ubisoft) claim on these forums and in the Warrior's Den livestream. I'm using an Xbox One controller to control the game.

There is a workaround that helps but doesn't resolve the fps complitely. Turning of one CPU thread (I turn off the last 8th one) for the forhonor.exe from task manager makes the gameplay actually somewhat playable. When doing this the freezes in menus and match start and ending cinematics mostly stays but gameplay itself is almost smooth. This tweak makes an absolutely HUGE difference for me.

How can this not be fixed after TWO WEEKS since patch release made the game complitely unplayable (without cpu tweaks)? I'm guessing not every one is affected but clearly many are.

[Ubi-Trippn]

Hi,
I would suggest that you contact our technical support team on our support site as they would be more suited to assist you than myself over the forums.

Please provide a DXDIAG and MSINFO report with the case so that the team can investigate.
You can find instructions on how to create these files and attach them to this ticket in the links below:

DXDIAG: https://support.ubi.com/en-gb/faqs/0...ag-to-Support/
MSINFO: https://support.ubi.com/en-gb/faqs/0...rt-to-Support/

Thanks

[MahtiFi]

Thanks Ubi-Trippn. I sent the report with dxdiag and msinfo attached. I tried to do exactly that before I posted this thread here but couldn't find a way to send a support ticket before now that you gave the direct link.