Starting game error | Forums

[TheSilverPOP]

This is the error message:
"Unable to start the game. Please check that your game has been installed correctly. If the problem persist please contact Ubisoft Support."

Tried to uninstall then reinstall the game. The same error persist. Can anyone assist me?

Thanks.

[UbiquitousLuke]

Hello TheSilverPOP, thanks for reaching out to us. You will want to try troubleshooting the issue, to see if that will resolve the matter, and if that does not work attempt a cache clear by resetting your browser data and cookies before ultimately creating a ticket with us, should you need to.