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  1. #1

    Far Cry Primal does not run! PC

    Hi there, I'm having problems to start a new game in Far Cry Primal, I bought it like two days ago and after instaling, downloading and stuff, finally got it, so I wanna play a new game and just when the loading screen is just about to finish, I can ear some wierd sounds and voices, also a phone and the game just crash and stops, then I just can ear the in-game music but it doesn't respond, so I have to use ctrl+alt+del to close the aplication. Please help... I really want to play this amazing title...
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  2. #2
    Ubi-Pickles's Avatar Ubisoft Support Staff NCSA
    Join Date
    Dec 2015
    Posts
    802
    Sorry to see that you are experiencing this issue. Give these troubleshooting steps a try. If they do not resolve the issue, please submit a ticket at our support site for assistance.
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  3. #3
    I am having the exact same problem after the WIndows Fall Creators update that was applied December 12th. Event log says the faulting application is FCPrimal.exe. Worked up until the latest windows patch was installed. Other games have zero issues. Game starts up, after the splash screen it minimizes to the task bar and takes the mouse with it.
    Can hear music but that is it. You can ctrl/alt delete to get to task manager, bring that task to the foreground and the screen is garbage. Only way out is to kill the task and you get your mouse back. Once again, worked up to the moment the latest windows patches were applied.
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  4. #4

    Game minimising on startup

    Just wondering if a solution has been found for this issue? I've just returned to the game after a year or so to find I'm unable to play do to the minimising issue.Yes, I'm going to log a support ticket but just wanted to check here first in case there is a fix/workaround already. Cheers.
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  5. #5
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey HeavyYen, they responded to your ticket!
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  6. #6
    Originally Posted by Ubi-Pickles Go to original post
    Sorry to see that you are experiencing this issue. Give these troubleshooting steps a try. MyPrepaidCenter If they do not resolve the issue, please submit a ticket at our support site for assistance.
    Event log says the faulting application is FCPrimal.exe. Worked up until the latest windows patch was installed. Other games have zero issues. Game starts up, after the splash screen it minimizes to the task bar and takes the mouse with it.

    Can hear music but that is it. You can ctrl/alt delete to get to task manager, bring that task to the foreground and the screen is garbage.
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