Junior Member
I have an issue which I bought the original Ghost Recon Wildlands from Steam Platform, but I have bought both DLCs on Ubi store which cause now I could not download the DLC as there is not DLC section on the Uplay. Ingame it shows I have the DLC but need to download and I don't find a way to download from Uplay.
Community Representative
Hey NKingdom,
Please be sure to reach out to Ubi Support on this so they can take a look into the situation with you. Thanks!
Junior Member
same **** happen to me too,can you access the dlc now?
Junior Member
I'm in the exact same boat, bought Wildlands on Steam, then bought the season pass last night within the UPlay app. In game it shows the DLC as being locked and says I need to install them, but there is nothing in UPlay showing the DLC.
Submitted a help ticket but from what I've read I'll probably be waiting a while to get a response. I'm a pretty understanding person, but expecting me to wait two full business days to get a response from customer support when there are so many other sites I could give my business to is just crazy. If I'm expected to wait until after Thanksgiving I'm going to dispute the charge with my bank.
Junior Member
Sounds like I'm not the only one in this boat. Purchased Ghost Wildlands from Steam a while back. Today I purchased the Season Pass at the Uplay store. Got my email confirmation, when I launch the game shows that I have purchased all the DLC but when click on icon to run it states I need to install the content. I've searched on both Uplay and Steam to see any instruction on where or how to download without success. Hopefully I can get this resolved.
Thanks
Community Representative
Hey guys. You can also contact support via the chat functionality. Can't say for sure, though this may result in a speedier response.
Junior Member
The only way to bypass it is to dl a copy of the game online and copy the dlc over. Ubisoft is not gonna bother since they have already gotten your money.
https://forums.ubi.com/showthread.ph...oad-DLC/page11
Junior Member
I got my response from customer service, which was basically telling me "tough luck". You have to do the live chat too, don't bother with the help ticket system because you'll be waiting forever for a reply.
Your only recourse is disputing the charge with your credit card company, as this is flat out a refusal from Ubisoft to deliver the promised goods for which you paid.
