[PC]Random crashes, hangs and error | Forums

[pipeti666]

Hi,

So I though I give For Honor a try in the free weekend. Unfortunately, I couldn't make it work.

The symptoms:
The game crashed or hanged in various ways:
- during loading initial screen, both hang and crash happened
- during benchmarking or just playing the very beginning of the campaign
- the furthest I could get it work is to start a campaign, quit to menu, restart the campaign. Getting to the menu for the 2nd time never worked
- sometimes I could kill the process after crash/hang, sometimes a system restart was required to clean it
- occasionally, it complained about the GPU driver crashing, hinting also some overlay software. More on this later, but I don't use any extra overlay software other than the Uplay client itself which runs the game

My system/environment:
- AMD Ryzen 1600X / 16GB RAM / R9 Nano 4GB / ASUS MG279Q monitor w FreeSync
- System is on C (SSD), game is installed on D (MS Storage Space, 2x1TB HDD, mirrored)
- Windows 10 x64 Creator's update, (latest patches)
- Tried multiple VGA drivers: 17.11.1, 17.2.1, 17.7.2 - all behaved the same
- Multiple configurations of the game: low to extreme, windowed/borderless/full screen, with or without FreeSync/V-Sync, different refresh rate, limiting GPU performance, power plans, etc. No change in overall behavior
- Capable of running other recent titles without any issue on high quality settings (Doom, Dark Souls 3, Deus Ex, Battlefield 1, but even Tom Clancy's Ghost Recon: Wildlands with the same game egine) as well as older titles (Crysis 3, Dragon Age: Inquisition)

Now the "catch 22" is that I guess to progress with troubleshooting I would need to buy the game, but given the above errors hard to make that call. Dxdiag and msinfo is available on request, if that would help.

[ubi-wvlf]

Hi there! Thanks for reaching out to us with this. Providing us with your DxDiag and MSINFO would be helpful in further investigating the cause of these issues. You can provide our technical teams with this information through support ticket at this link.

[pipeti666]

Hi,

OK, I already have a case (05401964), I'll attach them there if that's OK.

Cheers,
Peter