1. #1

    Unable to download on the Google Pixel

    I have the latest system update and I'm unable to download the game. It says "Your device isn't compatible with this version"
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  2. #2
    UbiDomZ's Avatar Community Manager
    Join Date
    Aug 2017
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    Pixel devices were experiencing some crash issues on launch, in order to save users the headache until we can resolve it, we've temporarily made the device incompatible! Sorry for the inconvenience!
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  3. #3
    Did you do the same thing on the Galaxy S8+? I'm getting incompatible as well.
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  4. #4
    UbiDomZ's Avatar Community Manager
    Join Date
    Aug 2017
    Posts
    555
    I'm not aware of any support issues with the Galaxy S8+, but I'll look into this. In the meantime, you can contact Ubisoft customer support for assistance. They can be reached here: http://support.ubi.com/
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