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Junior Member
Galaxy S8+ support?
Google play store says my galaxy S8+ isn't supported and won't allow me to download it. Is my device really not compatible or is there some other problem?
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Junior Member
Same here. Incompatible error message.
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Junior Member
S8 +
My s8 + works for the game but my wife's s8 + does not. I signed up for early access and she didn't I'm not sure if that makes a diffrence?
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Community Manager
The game supports Android devices with at least 2GB RAM. You may be experiencing problems if your device does not have enough storage space to download the game. If your device does have adequate free space and you're still experiencing the incompatibility issue, please contact Ubisoft Customer Support for assistance: http://support.ubi.com/
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Junior Member
I have 29.21GB or free space with 10.7GB of memory so it's not a space issue. It doesn't show up when I search for it on the Play Store. When I search on Google it pulls it up on the Play store and says "! Your device isn't compatible with this version."
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Junior Member
Also, when I go to the Google Play page in my browser it says:
This app is compatible with some of your devices:
x Verizon Wireless Samsung SM-G955U
✓ No carrier Samsung SM-T710
x Verizon Wireless Google Pixel XL
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Community Manager
Hello again! Due to some instability issues, some devices were disabled- we don't want players to encounter subpar performance, as it will dilute the experience. The Samsung Galaxy S8+ is one of the devices that has been temporarily disabled. We are working hard to restore compatibility for these devices with a hotfix, and we will have more information soon! Thanks for your patience, and sorry for the inconvenience!
