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  1. #1

    No sound

    How can a company like this produce a game that has no sound and can't seem to come up with a fix. I played for several days with no problems all of a sudden no sound, nothing nothing nothing. This is absolutely deplorable, why did I spend $60 on the game that doesn't have sound. You never should of released the game. At this point it's not even playable, dialogue doesn't even work.
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  2. #2
    cawatrooper9's Avatar AC Forum Moderator
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    Hi antfuzz,

    I see that you're on XBoxOne, correct?

    Are you using a headset for sound? There is a known issue with some Logitech headsets that is currently under investigation.
     1 people found this helpful
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  3. #3
    No, I am not using a headset. The first thing that I did when I found the problem was to get on the Internet to see if anybody else had the same problem I have. So I am aware of the headset problem.
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  4. #4

    No sound

    I am having the same issue since yesterday
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  5. #5

    Try this to fix the no sound

    Originally Posted by antfuzz Go to original post
    How can a company like this produce a game that has no sound and can't seem to come up with a fix. I played for several days with no problems all of a sudden no sound, nothing nothing nothing. This is absolutely deplorable, why did I spend $60 on the game that doesn't have sound. You never should of released the game. At this point it's not even playable, dialogue doesn't even work.
    Try to switch your Xbox one sound to surround sound in the settings.
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  6. #6

    No sound

    I played the game for several weeks then ran into no sound after game froze then crashed. Following the aforementioned gentleman who recommended going into Xbox one settings an changing the sound there. Unfortunately surround sound did not work so I was able to determine that there are 3 sets of sound settings in Xbox. Painstakingly I tested out all 3 an found that under “ease of access” there is an option to change to “mono” that solution fixed my problem. I also went to blu-ray setting persistent storage an made sure to clear that since I sometimes watch blu-ray on my Xbox one
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  7. #7
    I'm experiencing the same issue (no sound). I have been playing the game with no issues on Xbox One base console. Upgraded to an Xbox One X yesterday, transferred the game, and now I have no sound. I've tried reinstalling the game to no avail. Not using a headset or anything.
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  8. #8
    Ubi-Keo's Avatar Ubisoft Support Staff
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    I am sorry to hear that you are experiencing this issue.

    Can anyone else confirm if changing the Xbox audio setting to 'Mono' resolves the issue?
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  9. #9
    Ubisoft, please fix this problem!
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  10. #10

    It worked, at first....

    I tried this and it worked for about an hour. I had just finished a mission and it just cut out... I quit the game, changed it back to stereo, and nothing... Changed it back to mono, still nothing... Please get this fixed, it is impossible to play without audio. Disappointed indeed, and I was looking forward to playing since PAX West....

    Originally Posted by Ubi-Keo Go to original post
    I am sorry to hear that you are experiencing this issue.

    Can anyone else confirm if changing the Xbox audio setting to 'Mono' resolves the issue?
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