1. #1

    Just dance unlimited trial stopped working

    I have bought all the games up till date . But in just dance 2018 my unlimited trial stopped working just after 5 days of using it . It now shows some server error . I want a written solution on how to fix the problem . Or I want a new trial for free. Didn’t expect this . And it shows subscribe to unlimited even though my trial period was for more 85 days .Hope you can reply as soon as possible .
     1 people found this helpful
    Share this post

  2. #2

    Same thing

    I am having the exact same issue on my Xbox one... not impressed!
    Share this post

  3. #3
    Same issue here on Xbox one. Gives off Server Communication Error and none of the Unlimited things work.
    Share this post

  4. #4
    Seraxia's Avatar Member
    Join Date
    Aug 2017
    Location
    EMEA CRC
    Posts
    263
    Hey Guys!

    For this type of issue, it would be best to head on over to our support and they will help you out!

    /S
    Share this post

  5. #5
    Originally Posted by Aaaaj12 Go to original post
    I have bought all the games up till date . But in just dance 2018 my unlimited trial stopped working just after 5 days of using it . It now shows some server error . I want a written solution on how to fix the problem . Or I want a new trial for free. Didn’t expect this . And it shows subscribe to unlimited even though my trial period was for more 85 days .Hope you can reply as soon as possible .
    Honestly, I don't think you will find a solution for your problem with asking a question like that. The best way to get the correct answer and solution for your problem is to ask the support here. I am not sure what actually caused the issue to be honest. I have never had any similar problems before with my Just Dance.
    Share this post

  6. #6
    Ubi-Thrupney's Avatar Ubisoft Support Staff
    Join Date
    Mar 2021
    Posts
    634
    Hey judhudsons Thanks for your insights!

    We've got official support agents working both here and on our support website, in fact! Fortunately, this topic was from 2017 anyway, so I'm confident they've managed to solve what the issue was by now. Good to hear you've had a good time with Just Dance
    Share this post