🛈 Announcement
Greetings! Assassin's Creed forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #81
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hi Khaotix523, is your game up to date?
    Share this post

  2. #82
    I had this issue today a while ago on my xbox one x and I did hard resetting console and it worked perfectly
    Share this post

  3. #83
    Originally Posted by Chunkizzo Go to original post
    Ok so I had this issue for about a week. The turn off and on and log in and out doesn’t work and is bs. Once the sequence starts I went past the Roman ships almost all the way to far back then I turned around and engaged the ships one by one. After one ship went down I waited until the guy on the ship made a comment about knocking out the ship, this is key don’t take down another ship until he makes a comment. One at a time and never attacking a different ship other than the one you are focused on. Take your time draw it out so the mission takes a while. This was the only way I got it to get out of forever loading. This really was annoying!
    I'm surprised this has NOT been fixed yet.

    Thank you for this fix. I never had the guy make the comment about knocking out the ship. I just sailed right past them for about 5 minutes, turned around, then sank the ships and finally got past the loading screen.
    Share this post

  4. #84

    Infinite loading black screen

    I am getting the infinite loading black screen! I have hard restarted, unplugged and uninstalled all downloads and game. Reinstalled and still get this screen. I cannot even start a new game due to after second cut screen the game just goes to black screen again. I have over 150 hours in this game and so many downloads. I have completed the entire game and was going to start a + game mode. Will not be doing that as of now.

    When are we seeing a patch to fix this?
    Share this post

  5. #85

    6/24/18 INFINITE LOADING AND FREEZE before location: ALEXANDRIA

    This is simply infuriating I just purchased gold edition which was one sale through the recent sale event. And after doing one main mission being level 10 heading out to meet Aya in Alexandria my game simply freezes with the icon that it’s loadinf and saving I’ve waited 20mins before I realized it simply was just stuck. I’ve resetted the Xbox multiple times and now I’m reinstalling the fame and if that doesn’t fix it I think I deserve my money back for a game that DOESNT WORK. I’ve reported it through the store. I’m so upset 😭. Has anyone found a solution that works? This is just upsetting, and I really enjoy playing this game so what’s the problem? I literally just got the game and it’s a digital download I might add.
    Share this post

  6. #86
    Originally Posted by xXWolfxXxGirlXx Go to original post
    This is simply infuriating I just purchased gold edition which was one sale through the recent sale event. And after doing one main mission being level 10 heading out to meet Aya in Alexandria my game simply freezes with the icon that it’s loadinf and saving I’ve waited 20mins before I realized it simply was just stuck. I’ve resetted the Xbox multiple times and now I’m reinstalling the fame and if that doesn’t fix it I think I deserve my money back for a game that DOESNT WORK. I’ve reported it through the store. I’m so upset ��. Has anyone found a solution that works? This is just upsetting, and I really enjoy playing this game so what’s the problem? I literally just got the game and it’s a digital download I might add.
    I'm on XBOX One, and it works for me and probably thousands of other people. I've played through the game completely with both DLC's, like four times. So, it does work. I also have the digital download version. And, you have to play for hours to get to level 10, since you start at level 1.One thing I recommend is not to leave the game running in standby mode. Your console will heat up, if you just leave the game running, especially if you have it in a closed area or with anything on top of it. Play it, exit the game normally, and turn off the console. I've played this game for like ten hours straight multiple times.
    Share this post

  7. #87
    Share this post

  8. #88

    Stuck on loading screen after selecting game slot

    For some reason as soon as I select a game slot/new save game the screen gets stuck on loading and then crashes violently
    Share this post

  9. #89
    Have you managed to solve this?
    Share this post

  10. #90
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    We're sorry that's been occurring for you, ToySoldier1912

    I assume you are seeing this issue yourself now? Have you been through the troubleshooting in the guide here?
    Share this post