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  1. #1

    Ac Origins INFINITE LOADING BLACK SCREEN - XBOX ONE

    After the bayek reminder mission at the beginning, the game loads to go to the Aya mission and it gets black loading screen infinitely, it never loads, I tried to restart several times, I uninstalled and installed the game in my xbox one and continues on this screen preventing me from continuing the game. HELPPPPPP UBISOFT

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  2. #2

    Same here

    Originally Posted by Megatronsbo16 Go to original post
    After the bayek reminder mission at the beginning, the game loads to go to the Aya mission and it gets black loading screen infinitely, it never loads, I tried to restart several times, I uninstalled and installed the game in my xbox one and continues on this screen preventing me from continuing the game. HELPPPPPP UBISOFT


    Yoooooo I’m having the same exact issue , like I can’t do nothing and all I hear is like wind in the background and every now and then he will say something about a sand storm and this goes on forever. Like I legit can’t play the game at all and I don’t want to have to start all over again with a new save file because of how far I got in the story . I’m also on Xbox One so is this a console issue?
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  3. #3
    I rebooted and just did the main missions and went from this screen, I think this is the solution I hope it does not happen again :/

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  4. #4
    Did you try hard resetting the console? That worked for me.
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  5. #5
    I’m having the same problem
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  6. #6
    Ubi-Keo's Avatar Ubisoft Support Staff
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    I am sorry to here that you guys have experienced this, it is not a known issue.

    Can you all confirm the following:

    . Which quest you are up to in the game when this issue occurred
    . The last thing you did before you got the infinite loading screen
    . Which area of the map you were in
    . What level your character is
    . Have you had any further issues since getting back into the game
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  7. #7
    Infinite loading screens are happening on pc too. But in my case, it happens right before the first modern day mission starts. Other people are having this too on pc in this exact same place. See this: https://steamcommunity.com/app/58216...2338959672661/

    I was luckily able to bypass the loading screen simply by forcefully closing the game and reloading the game but that didn't apparently work for everyone.

    So, it looks like pc and xbox one have the same kind of problem.
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  8. #8
    I'm having the exact same issue on ps4. It happened after the first modern day mission, when I returned to the animus.
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  9. #9
    I did a lot of exploring the side missions, so when I came back to the main missions in the beginning when you go to the present day for the first time, the game does not return to the past and gets stuck on the loading screen.

    I do not remember what was the last thing I did or what the level of the character was.

    After I started a new game and went straight to the main missions I did not have that problem anymore, I'm playing fluid a long time.

    Thanks ubisoft for the support.
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  10. #10

    Infinite Loading Screen

    I've tried everything. I restarted the game. I did a hard reset on my console. I uninstalled and then reinstalled the game (including add-on's). I've even used a different copy the second time I reinstalled it. It's the same spot that the game gets stuck for everyone else. Right after you play the modern day part. Fix this Ubisoft.
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