Live Update Error 2-00003802 | Forums

[coolage1]

I recently uninstalled and then reinstalled For Honor on my PS4. However, now when I try to open the game, it says the live update has failed, and it gives me the error code 2-00003802. I've already tried reinstalling the game twice, and the error is still occurring. Does anyone know what the issue might be? Thanks in advance.

[mahersabha83]

i have the same problem !!!!

[likerzy1]

Same exact problem but on PC.

[buzz3791]

Same problem for me on PS4. I've deleted it twice and reinstalled. Both times same result.

Back in June/July 2014, I played almost every day for about 50 days. But around September I deleted For Honor.
The other day I wanted to play again and so tried to install it again on my PS4.

After delete...
Restart the PS4.
Insert disk.
System copies 1.00 from disk to PS4 for like 10 minutes.
System also starts download of 1.14.
Once the disk install is done and it's patched to 1.14, I start the game.
PS4 loads for Honor.
At the For Honor title screen, I press X.
For Honor kicks off a Live Update download.
When the Live Update download reaches 100%, For Honor displays Live Update Error 2-00003802.
If I try to exit the game or restart the PS4 and load the game again.
PS4 loads for Honor.
At the For Honor title screen, I press X.
For Honor never tries to download the Live Update and instead immediately displays the same Live Update Error 2-00003802.

I'm the proud owner of an unusable PS4 game.

I'm not having problems with any other games. I have a ATT U-verse fiber like a 1GB/s connection so it's not a network issue.

[Reghna]

Me too. No fixes? Does anyone know what the problem is? I can see nowhere that Ubisoft is responding to this issue at all. I also put in a ticket the system said I’d get an email to let me know the ticket was received but that email never arrived so I don’t even know if they got the ticket. It’s not the PS4 obviously or I’d have issues with other games and apps and I’m not. The faq fixes are crazy implying it’s our router or connection or our systems when absolutely everything else is working.

[Str1goi]

Same here for me, I have uninstalled twice now and the same error.
Installing the base game from disk takes forever.
Ubisoft, kick start yourself into gear and get it fixed!!!

[ubi-wvlf]

Hello all! We thank you for your patience throughout. With regard to the 2-00003802 Live Update error, this is usually solved by uninstalling and reinstalling the game. Should the issue persist following this step, we would advise reaching out to our technical teams through support ticket HERE.

[Ghj547]

I took your advice, tried it, and nothing happened, it did not help at all.

The game refuses to install the live update.

[xenx89]

This message is from 2016 and I see no solution since then. It is november 2017 and just had the issue. HOW COULD I FIX IT?

[Ghj547]

There is a solution, check your notifications on your PS4 menu, or check any extra downloads on steam.