🛈 Announcement
Greetings! Assassin's Creed forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game.
  1. #1

    Cannot access the Desert Cobra Pack.

    I downloaded it while preloading the game and now that the game is out, I have no way to access the content. In game it says that I own it but it is not installed, so I press X to install it, which it then gives me the error message "This content cannot be selected at this time" so I then back out of the game and try redownloading it directly from my psn library. It downloads and claims to have installed it, but when I go back into the game, the same error takes place where the game claims that I do not have the content installed.

    Any advice?
    Share this post

  2. #2
    Well I found out how to fix it. just had to restore my licenses through the account management.

    I would request a lock as this was solved but I am unaware of how to do that, so if anyone finds this useful, then, well, I suggest trying that.
    Share this post

  3. #3
    This did not solve my issue unfortunately.
    Share this post

  4. #4

    found it here

    Check your Add-Ons

    If you are unsure if the additional content has been correctly installed, from the PS4 home screen, highlight the game that the content belongs to and then press down on the controller.

    This will bring you to the game page. On the left, select Playstation Store.
    User-added image

    The window on the right will show you your add-ons. Select Your Add-Ons and press X to see a complete list.
    User-added image

    Check if the content you are looking for appears here and is marked as installed.
    User-added image
     5 people found this helpful
    Share this post

  5. #5
    Restoring my licenses did not work.However, your find did, johnb2day. This should be stickied or something so people know.
    Share this post

  6. #6

    i have the same issue with ps4

    I cant download it..despite buying it separately as well as the season pass
    Share this post

  7. #7

    Cobra Pack is owned but wont instal and lost Cobra gear half way through game

    So I have spent so much ingmae gold upgrading my gear, and found the cobra gear the best that I enjoy and I am trying to finish the game but when I got on, I found my bayek bare handed and mount less and the cobra pack gone. it says owned and when I try to install it, it wont do it. I have followed forms and even contacted sony to see if its my ps4. anyone have any solutions. I have tried restoring license, I uninstalled and reinstalled everything and I even defrag the ps4 in safe mode home that would work. Next step is to contact ubisoft but they are currently closed for holidays
    Share this post

  8. #8
    CliveVLewis's Avatar Senior Member
    Join Date
    Sep 2017
    Location
    Almost Everywhere
    Posts
    1,110
    Contact UBI Support. Create a ticket, and I'm sure they will put it back into your game

    Yes they will be closed for the holidays
    Share this post

  9. #9

    Fix

    I found this on another website, had the same issue and it's fixed.

    For those having problems with getting the Desert Cobra Pack DLC installed (part of the Deluxe Edition), you can fix that with the following steps:
    1. On the XMB, go to Library.
    2. Open AC:O and (on the bottom-left) open Playstation Store.
    3. Open "Your Add-ons" and click the "download button / arrow" next to The Desert Cobra Pack DLC.

    Note: if you do this whilst the game is running, you will receive a prompt that says that new content has been recognized and to complete the installation, you have to exit to the main menu (and reload your save).

    This pack also includes all 5/7 of the required Legendary equipment for the "I am Legend" trophy. You will only need to acquire 2 Legendary bows via different means.

    I don't take credit to this sorry..
     1 people found this helpful
    Share this post

  10. #10

    Horus Loves You My Friend

    Very well, this worked

    Originally Posted by ChaoticHusky Go to original post
    I found this on another website, had the same issue and it's fixed.

    For those having problems with getting the Desert Cobra Pack DLC installed (part of the Deluxe Edition), you can fix that with the following steps:
    1. On the XMB, go to Library.
    2. Open AC:O and (on the bottom-left) open Playstation Store.
    3. Open "Your Add-ons" and click the "download button / arrow" next to The Desert Cobra Pack DLC.

    Note: if you do this whilst the game is running, you will receive a prompt that says that new content has been recognized and to complete the installation, you have to exit to the main menu (and reload your save).

    This pack also includes all 5/7 of the required Legendary equipment for the "I am Legend" trophy. You will only need to acquire 2 Legendary bows via different means.

    I don't take credit to this sorry..
    Share this post