Hey everyone,

Please find the current list of known issues below.

In-Game Issues

Game crashes
Description: We’ are currently investigating various user reports of crashes on all platforms.
Status: Under Investigation
PC specific note: Please do get in touch with the support team and provide them with ms info and dxdiag.

4K pictures not shared
Description: Players may experience that photo mode pictures done in 4K won’t be shared.
Status: Under Investigation

HDR | Screenshots overexposed in GameDVR
Description: Players may notice that their screenshots might appear overexposed in the GameDVR menu depending on the menu option selected (Play vs Cloud) when HDR mode is enabled.
Status: The issue is being investigated by Microsoft

HBCC causes performance drops
Description: Enabling HBCC on AMD Radeon settings can result in a drop of performance.
Workaround: We advise to turn off this setting until AMD resolved the issue with a future driver.
Status: Will be addressed with a future driver update on AMD side

Poor Performance with AMD CPUs
Description: Players who are using AMD FX Series processors may experience FPS drops and freezes, especially with the FX-8350 model.
Workaround: Disable the Cool and Quiet feature in BIOS settings and set the Power Plan to High Performance. Please note that a good cooling solution is also recommended in order to avoid overheating issues, should you implement this workaround.
Status: Under investigation

Nvidia GPUs | Game Crashes since 1.2.0
Description: We're are aware that some players using Nvidia graphics cards may experience game crashes since the most recent Title Update (1.2.0).
Initial investigations indicate that this is related to an unsupported Antialiasing option.
Workaround: Open Nvidia Control Panel > Navigate to "Manage 3D Settings" > Check if Antialiasing - FXAA is set to "ON". If so we recommend to turn it off & save your changes.

Game crashes with AMD drivers 18.2.1
Description: We have noticed game client instability with both the base game and the upcoming Discovery Tour mode, while using AMD drivers 18.2.1
Workaround: We recommend rolling back to previous driver version 17.12.1 until we have more information about the issue.
Status: Under investigation

Resolved Issues | Fixed

  • Game title in Russian
  • Crash with 32-core PC
  • Objectives disappear in "The Hyena" main quest.
  • NPCs not loaded properly
  • Game crashes when trying to open a picture in Full screen while marked
  • Crashes during “May Amun Walk Beside You” quest on PS4
  • HDR | Photo mode & Skill tree videos not rendered correctly
  • NPC Thutmose does not load properly
  • Bayek and Flavius teleported outside temple
  • FPS drops
  • Season Pass mail received
  • Loss of inventory after "Ambush at Sea" Quest
  • Planetarium closed
  • Master Seer increases fire damage on Bayek
  • Progress does not carry over to Bayek
  • Trials of the Gods | Blue blank quest reward
  • Stuck on table in Krocodilopolis arena lobby
  • Multiple Audio Tracks
  • Unable to start Final Mission
  • Arena Leaderboards not being updated
  • Stuck after using Overpower ability on Diovicos
  • Trials of the Gods | Quest marker below world in Giza
  • Wrong Weapon / Battle of the Nile
  • New legendary quiver and bracers
  • Quest marker below map in Giza
  • THO | 93% completion on Atlas map
  • Change in graphics quality after the latest Title Update
  • Logitech Headsets Sound Issue
  • Trials of the Gods | Wrong reward "Rare/Legendary Quest Item"
  • Trials of the Gods | Sunslayer Community Reward
  • Framerate Drops on PS4 Pro
  • Bayek repeats lines after leaving Siwa
  • CotP | Progression stuck at 97% in Atlas view
  • CotP | Unable to complete “A Necessary Evil”CotP | NPC stuck in Master of Secret Things”
  • CotP | NPC not following Bayek during “National Treasure”
  • CotP | Bayek becomes invincible
  • CotP | Game crashes when fast traveling to Aaru’s viewpoint
  • Hints disappear from loading screen during gameplay
  • CotP | Aaru’s moon visible in Aten
  • Sting of a Tale achievement + Serquet’s Carpace Unlock


Please report any issues that are not mentioned here on the relevant Community Support section or get in touch with our support team.