Game Wont Launch on Uplay. Refund imminent | Forums

[Wous79]

Same problems here. No matter what I do, splash screen shuts down, same time program shuts down in TaskMgr.
It comes with en error message in the Ubisoft Game Launcher log:

[ 2680] 2017-10-17 16:19:33 [ 2544] ERROR GameProcessWatcher.cpp (209) Child process abnormal exit: 3492

[levong198]

I'm having the same issue, and after about 50 attempts to open it, it gave me an error message.

Files that help describe the problem:
C:\Users\Levon\AppData\Local\Temp\WER4E57.tmp.WERI nternalMetadata.xml
C:\Users\Levon\AppData\Local\Temp\WER5338.tmp.appc ompat.txt
C:\Users\Levon\AppData\Local\Temp\WER55C9.tmp.mdmp

I was able to run the Stick of Truth with no issues whatsoever.

[ivo1607]

Unfortunately, Clean Boot did not help.

I do not hear any sound when in black screen, but I do meet the minimum system requirements. The Stick of Truth ran with no problems.
Toying around with Admin Mode didn´t improve things either.

[Boomhauerrr]

Ditto

[KongMunk]

I have the exact same issue.

Start app, window opens saying 'sync save data from cloud' (or something like that), and after that the process just exits.

I have tried doing exactly what _fracture has:

I have uninstalled the game an reinstalled it. And Uplay 3 times.
I have run both Uplay and the TFBW in administrator.
I've restarted my laptop several times.
And verified integrity of game files on steam.

Additionally, I have also tried to install the game in a freshly installed Windows 10, to confirm that it is not software interfering.
I have also tried switching off Cloud save sync from Uplay but still no cigar.

[zuckUbuzz]

I face the same problems. After downloading the game via Uplay and installing it I cannot get it started. Could it be a problem of the DirectX? Just hypothesizing...

[Generic_TT]

I feel like my voice needs to be heard as well, even though mine is essentially the same as everyone else...

I just get a CMD opening up with:
2017-10-17 18:18:52 [9076] [DEBUG ] Hooks.cpp (38) : --- Overlay started --- (C:\WINDOWS\system32\cmd.exe)
2017-10-17 18:18:52 [9076] [DEBUG ] PlatformHooks.cpp (114) : 'kernel32.dll' hooked
2017-10-17 18:18:52 [9076] [DEBUG ] PlatformHooks.cpp (114) : 'kernel32.dll' hooked
2017-10-17 18:18:52 [9076] [DEBUG ] PlatformHooks.cpp (114) : 'shell32.dll' hooked
2017-10-17 18:18:52 [9076] [DEBUG ] PlatformHooks.cpp (114) : 'd3d9.dll' hooked
2017-10-17 18:18:52 [9076] [DEBUG ] PlatformHooks.cpp (114) : 'user32.dll' hooked
2017-10-17 18:18:52 [9076] [DEBUG ] PlatformHooks.cpp (114) : 'kernel32.dll' hooked

(Took me a few times to grab this)

And in the logs I find this as well:
[ 2812] 2017-10-17 17:50:57 [ 9772] ERROR GameProcessWatcher.cpp (209) Child process abnormal exit: 5764

Not sure if this helps or what. But yeh.

[GlowingKai]

I just got the game installed.. and upon first play I get a black screen with some audio. I can't even press, CTRL + ALT + DELETE. Its a full on pc reboot!
Then I open it up a second time and aparently I need to put in a CD key... I PREORDERED IT... no cd key came to me.

What do I do now!!!

[Generic_TT]

Just press Alt+Enter
It's in fullscreen but it kinda loaded wrong.

[kakolane]

Nothing happens when pressing alt+enter :'(