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  1. #1

    Game loads infinitely on a checkpoint

    hi ubisoft ,

    things work all fine in FCPrimal

    but the problem on my pc is the game loads infinitely on a checkpoint ......
    the checkpoint icon is shown .....

    and the audio after the checkpoint is listened ......
    and then the screen remains black infinitely....




    pls help.....


    I would appriciate it....
    Thanx
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  2. #2
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hi there! I hope your issue has been resolved by now. If it has not, and for those who are also looking for a response, I highly recommend verifying the game files (depending if you activated the game through Uplay or Steam). You can also try uninstalling and reinstalling the game. If this does not solve your infinite loading issue, would you mind submitting a support ticket with a small description of the issue and what you have already tried? Please also attach a Dxdiag and MSINFO— these files will help us locate what could be causing the issue. Thanks!
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