Let me start off by saying I love this game and this thread is simply a gripe with tournament mode in europe, or at least eastern europe where I live. I don't understand why all our tournaments automatically only get 2 pools, there are so many players, I'd be more than willing to wait an extra couple of minutes to get a 4 pool game and have qualifiers actually matter. Second, and this is not exclusive to europe, I don't appreciate the bronze/silver/gold mechanic at all. If anything, it shuns players away, especially in Europe with the 2 pool system. What reward is there in having to be absolutely perfect to get to the next level? If you lose, you lose as much xp as you gained by winning (if not, pretty close). I'm not totally against being punished for a loss in a high stakes tournament, but this system makes it impossible to progress for average players, let alone new ones. Also, the rewards (even if you win) are extremely underwhelming and sometimes don't appear in you character customization at all. Last but not least, for all the 10gb updates we've gotten and all the downtime maintenance, I still often find myself queued for a match... and then all of a sudden losing said match without it ever taking place. Once again, this is not hate, I love this game, and I'm just sharing this in hopes of making it a little better. Cheers.